export coordinator

We are looking for a proactive and detail-oriented Export Coordinator who will be responsible for handling communication with our international buyers through email, coordinating export orders internally, and ensuring timely resolution of buyer queries. The candidate should possess excellent English communication skills and be able to coordinate effectively with different departments.

Key Responsibilities
Handle email correspondence with international buyers.
Communicate with buyers regarding order status, product specifications, sampling, and other order-related matters.
Resolve buyer queries, concerns, and issues in coordination with internal departments.
Coordinate with Production, Quality, Purchase, and Dispatch teams to ensure smooth execution of orders.
Prepare and maintain export-related documents such as Purchase Orders, Commercial Invoices, Packing Lists, and order records.
Follow up with internal departments to ensure timely completion of buyer requirements.
Maintain records of buyer communications and order updates.
Ensure prompt and professional responses to buyer emails.
Prepare daily, weekly, and monthly order status reports for management.
Support the Export Department in achieving timely order execution and customer satisfaction.

Note: This position is not responsible for logistics or shipment booking activities.

Eligibility
Graduate in any discipline (B.Com/MBA preferred).
1–3 years of experience in Export Coordination or Customer Coordination.
Freshers with excellent English communication skills may also apply.
Excellent written and spoken English.
Good knowledge of MS Excel, MS Word, and Email (Outlook/Gmail).
Required Skills
Excellent email drafting and business communication skills.
Strong coordination and follow-up abilities.
Professional attitude while dealing with international buyers.
Problem-solving and customer handling skills.
Attention to detail.
Ability to work independently and as part of a team.
Salary

₹20,000 – ₹25,000 per month (Based on experience and skills)

Working Hours
9:00 AM – 6:00 PM